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Service Support

Our technical support team is here to help. We have extensive technical knowledge and experience, helping us to offer a complete technical support service to all our clients. Our service saves you time and money by ensuring your security system operates at its optimal level.

We eendeavour to reply to support requests within 24 hours. We provide 365/24/7 reactive engineer support and preventative maintenance for your security systems. We can respond to and resolve issues either remotely or on-vessel/site with a range of response times. All support requests are triaged so that a fix is implemented as quickly and efficiently as possible via (i) phone/email (ii) remote system access/diagnostics and (iii) engineer attendance. WhatsApp Tech Support is available 365/24/7. Please test our response speed by scanning the link below!


Planned Preventative Maintenance (PPM) is a routine service check and audit that helps to ensure the good working order and effectiveness of your security assets. Through regular PPMs, you can enhance the lifespan of your systems and reduce costs by minimising needless engineer call outs resulting from preventable equipment failure. PPMs establish consistent procedures which help to improve overall performance and improve the security of your assets.

Planned Preventative Maintenance (PPM) can be provided for your:

CCTV Access control Intruder alarm Gates/barriers ANPR Intercom PA System HOME Fire alarm Fire extinguishers Fire doors We can undertake Security Risk Assessments and Fire Risk Assessments for your sites.

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